AB
Avi B
1 reviews | Active since Mar 2010
19 Jun 2019, 05:06
Idiots employed at Makro
Firstly, Makro responds to complaints on hellopeter just to show that they follow up, but dont actually do anything. Ive lost count the number of times I have complained and logged on hello peter. My number is MAK ********** . I ordered a heater on 1 June 2019. The wrong heater was delivered. I called the call centre 3 times and logged it on the online shopping site. Still no action, and I'm sitting with the wrong heater. BTW, the heater is R170 cheaper at takealot, so this is REALLY the last time I shop online with makro. *********** and expensive is all I have to say.
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Replies (1)Makro's replyOfficial
19 Jun 2019, 09:22Good day Avi,
Thank you for taking our call earlier on.
Please accept our sincere apologies for the delays and the inconveniences caused.
As per our telephone conversation, kindly note that the incorrect item will be collected today and the replacement will be sent to you once we have received and assessed the item returned.
Have a wonderful day further.
Warm regards
Makro Hellopeter Team
Thank you for taking our call earlier on.
Please accept our sincere apologies for the delays and the inconveniences caused.
As per our telephone conversation, kindly note that the incorrect item will be collected today and the replacement will be sent to you once we have received and assessed the item returned.
Have a wonderful day further.
Warm regards
Makro Hellopeter Team
Makro's reply19 Jun 2019, 09:22
Official
Good day Avi,
Thank you for taking our call earlier on.
Please accept our sincere apologies for the delays and the inconveniences caused.
As per our telephone conversation, kindly note that the incorrect item will be collected today and the replacement will be sent to you once we have received and assessed the item returned.
Have a wonderful day further.
Warm regards
Makro Hellopeter Team
Thank you for taking our call earlier on.
Please accept our sincere apologies for the delays and the inconveniences caused.
As per our telephone conversation, kindly note that the incorrect item will be collected today and the replacement will be sent to you once we have received and assessed the item returned.
Have a wonderful day further.
Warm regards
Makro Hellopeter Team
