I want my refund not fridge.

Ive lodged a refund like 2 weeks back coz the delivery was taking so long nd everything was just frustrating, im just getting a text saying that my order is being delivered, I don’t want it anymore, I don’t need it i want my money, ive already bought a fridge somewhere coz Makro was really abusing me. Ive lodged a refund nd i was told 3-5 working days, its over 2 weeks now nd nothing.