KS
Karin S

1 reviews | Active since Jan 2016

30 Oct 2023, 10:26

I WANT MY REFUND A.S.A.P - PATHETIC SERVICE

Good day!

PLEASE ADVISE ME ABOUT THE REFUND FOR THE FANS THAT TOOK ALMOST 2 WEEKS TO SHIP WHICH I THEN DIDN'T WANT AS THAT WAS PATHETIC SERVICE?!

I WAS TOLD BY BAHLE I WILL BE UPDATED, HOWEVER I HAVE RECEIVED NO FEEDBACK WHATSOEVER!

I WANT THE REFUND IN MY ACCOUNT THIS WEEK AS I AM TIRED OF STRUGLLING WITH THIS! IT'S ALMOST A MONTH SINCE I ORDERED THIS. THIS IS UTTER PATHETIC SERVICE!

PLEASE SEND ME PROOF OF REFUND TODAY AND CONFIRM WHEN I WILL RECEIVE THIS.

I WILL DEFINITELY NOT BE BUYING ANYTHING FROM YOU AGAIN AND WILL INFORM EVERYONE I KNOW ABOUT THIS BAD SERVICE I HAVE RECEIVED.

0
Replies (2)
KS
Karin S's update30 Oct 2023, 11:10
Reviewer Update
I can't see this reply
KS
Karin S's update30 Oct 2023, 11:11
Reviewer Update
Stop commenting the same message everytime and do what you are supposed to!

This message doesn't help me-

Good day Karin,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team