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Ziyanda N

1 reviews | Active since Apr 2025

30 Apr 2025, 11:58

I WANT MY REFUND

Dear Marko Customer Service,

I am writing to express my profound disappointment with the services provided by your company. I was scheduled to receive my order (#MAK) on Thursday. However, upon contacting your customer service on Friday, I was assured that the order would be delivered on Saturday.

On Saturday morning, I made several calls and was transferred from one agent to another, only to be informed that my order had been cancelled. I was promised an email confirmation regarding this cancellation, but to date, I have not received any such communication.

I would appreciate your immediate attention to this matter and a prompt resolution.

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Replies (3)
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Ziyanda N's update11 Jun 2025, 13:21
Reviewer Update
But these nothing you are doing about it depsite your little apology I have not received my funds from Silverlakes Makro everytime I’m told I would be called back nothing has happened until date.
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Ziyanda N's update13 Jun 2025, 08:11
Reviewer Update
I am hoping for a better outcome I have been doing this with Makro since April it’s totally unacceptable!!!!
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Ziyanda N's update13 Jun 2025, 15:27
Reviewer Update
I shall await for a response your finance department to get back to me expeditiously.