I WANT MY MONEY BACK

It's been more three weeks I have not received my refund from Makro. Firstly they **** about the bed I ordered online is out of stock cos they have priced it incorrectly. Now it's been more than 3weeks I have been waiting for my refund. Mpho Moruthane is no longer replying to my emails. I don't know if Makro has turned into a business that ****s people or what but what I know is that I need my money back since they couldn't even supply the bed.