PL
Pretty L

1 reviews | Active since Apr 2024

10 Dec 2025, 19:53

I paid but im nit getting my order or refund

They are ****ming, iI made a purchase and money went out, but makro is saying they didn't receive payment so my order was not placed. But money went out, im not getting any help whts so ever, emails, whatsapp call center nothing.

0
Replies (3)
PL
Pretty L's update15 Dec 2025, 22:30
Reviewer Update
So it been 5 days, and i have not got a real update on my refund, all i get is my case has been escalated. That all. Im told to wait. 5 days. When j.made payment my money went oug immediately, but my refund takes time. Guys please i jeed my money, i feel like my casebis not being attended to at all. Case [#21UJA]
PL
Pretty L's update15 Dec 2025, 22:31
Reviewer Update
At this point Makro is a ****
PL
Pretty L's update16 Dec 2025, 10:37
Reviewer Update
Oh my god, please dont, i did send my bank statement, ID, and screensho of proof of payment and proof of payment original as requested. And im taking this matter to Consumer Goods and Services Ombud
https://www.cgso.org.za
Consumer Goods and Services Ombud: CGSO. Because you starting to even make up lies. J shared mt reference no so u can check and see i dud send those documents.