NM
Nontokozo M
1 reviews | Active since Mar 2021
05 Mar 2021, 15:08
I paid a lot of money for a dead washing machine
Have a very bad experience in Makro, Nelspruit branch. I bought a defy 15kg last year' black Friday. The washing machine never worked since I bought it. Iv been up and down going to Makro, all they do/say is that they will send a technician. That technician came only once and my problem was never solved. I even doubt if the machine was brand new
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Makro's replyOfficial
05 Mar 2021, 16:20Good day Nontokozo,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint about the faulty washing machine, we assure you that we will address the matter alongside the relevant store personnel and involved suppliers. we will relay update directly to you shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint about the faulty washing machine, we assure you that we will address the matter alongside the relevant store personnel and involved suppliers. we will relay update directly to you shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply05 Mar 2021, 16:20
Official
Good day Nontokozo,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint about the faulty washing machine, we assure you that we will address the matter alongside the relevant store personnel and involved suppliers. we will relay update directly to you shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint about the faulty washing machine, we assure you that we will address the matter alongside the relevant store personnel and involved suppliers. we will relay update directly to you shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team