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Susheila M
1 reviews | Active since Dec 2015
15 Apr 2025, 09:41
I ordered online two items, a hairdryer and a cake rotator, the hairdryer cool setting did not work and the cake rotator did not spin
I ordered online two items, a hairdryer and a cake rotator, the hairdryer cool setting did not work and the cake rotator did not spin. After several attempts to contact them they eventually collected and after several weeks they refunded me R129 for the hairdryer, although I paid R179. I sent receipts to prove this but they insist I paid R129. It's almost two months and dispute numerous attempts to contact them with regards to the cake spinner and the short paid amount for the hairdryer they are not replying to my email. I even said I will take it up with the Ombudsman but still.
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Replies (8)SM
Susheila M's updateReviewer Update
17 Apr 2025, 12:57You never answered my dozen emails I sent but I get a reply when I posted here... Tsk
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Susheila M's update17 Apr 2025, 12:57
Reviewer Update
You never answered my dozen emails I sent but I get a reply when I posted here... Tsk
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Susheila M's updateReviewer Update
22 Apr 2025, 14:37Arrange collection, what the hell you talking about.... I returned both items two months ago You see how *********** and disgusting your service is... Absolutely useless. Now I'm definitely sending a request to the Ombudsman. My patience with you have run out... This is unacceptable and unbelievable
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Susheila M's update22 Apr 2025, 14:37
Reviewer Update
Arrange collection, what the hell you talking about.... I returned both items two months ago You see how *********** and disgusting your service is... Absolutely useless. Now I'm definitely sending a request to the Ombudsman. My patience with you have run out... This is unacceptable and unbelievable
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Susheila M's updateReviewer Update
22 Apr 2025, 14:39I want my money... Big store like you short change me on my hairdryer and am still awaiting for my money on the useless Cake spinner. I paid R310 in total, you only returned R129... Shame on you Makro. Two months now and you want to arrange collection, collection for what. You have the items
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Susheila M's update22 Apr 2025, 14:39
Reviewer Update
I want my money... Big store like you short change me on my hairdryer and am still awaiting for my money on the useless Cake spinner. I paid R310 in total, you only returned R129... Shame on you Makro. Two months now and you want to arrange collection, collection for what. You have the items
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Susheila M's updateReviewer Update
04 May 2025, 22:40I'm still waiting, it's months and still no refund yet you called my item. And the refund for the first item you short change me. Shame on you Makro. Sies
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Susheila M's update04 May 2025, 22:40
Reviewer Update
I'm still waiting, it's months and still no refund yet you called my item. And the refund for the first item you short change me. Shame on you Makro. Sies
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Susheila M's updateReviewer Update
05 May 2025, 14:57And where's the rest of it for the hairdryer, I submitted receipt that I paid more but was short paid.. And you only reply here on this public page, my emails gone unanswered... Tsk
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Susheila M's update05 May 2025, 14:57
Reviewer Update
And where's the rest of it for the hairdryer, I submitted receipt that I paid more but was short paid.. And you only reply here on this public page, my emails gone unanswered... Tsk
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Susheila M's updateReviewer Update
09 May 2025, 19:51I'm ****** sick and tired of your lies, almost three months and you still have not helped or sorted this query... Your service stinks and come Monday I'm going to write to the Ombudsman... This this how you treat people. You sell me useless products, that look good only on the website and you refuse to get it sorted. You don't reply to my messages and then ask me here to be patient. ****** *****s
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Susheila M's update09 May 2025, 19:51
Reviewer Update
I'm ****** sick and tired of your lies, almost three months and you still have not helped or sorted this query... Your service stinks and come Monday I'm going to write to the Ombudsman... This this how you treat people. You sell me useless products, that look good only on the website and you refuse to get it sorted. You don't reply to my messages and then ask me here to be patient. ****** *****s
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Susheila M's updateReviewer Update
20 May 2025, 10:41Still waiting.... Never ever will support your business. Nothing but a bunch of painful *********** bunch of idiots.... Almost 4 months to get a small refund. I just feel sorry for those people waiting for bigger refunds. Nothing but a bunch of ****** trying to short change me
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Susheila M's update20 May 2025, 10:41
Reviewer Update
Still waiting.... Never ever will support your business. Nothing but a bunch of painful *********** bunch of idiots.... Almost 4 months to get a small refund. I just feel sorry for those people waiting for bigger refunds. Nothing but a bunch of ****** trying to short change me
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Susheila M's updateReviewer Update
20 May 2025, 12:21My name is susheila Not Susheila... You started to irritate Me more. Receive notifications when it resolved???? When? When I'm probably dead. Appreciate my understanding? What understand, you guys are pathetic. F**K
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Susheila M's update20 May 2025, 12:21
Reviewer Update
My name is susheila Not Susheila... You started to irritate Me more. Receive notifications when it resolved???? When? When I'm probably dead. Appreciate my understanding? What understand, you guys are pathetic. F**K