I ordered a printer more then a week till know it still hasn't been deliverd order number Mak***

I ordered a printer more then a week till know it still hasn't been deliverd order number Mak***. the customer service is useless so is the WhatsApp service.the consultant never get back to you when you call👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽