ML
M L

1 reviews | Active since Jun 2025

18 Jun 2025, 16:30

I ordered 3 mirrors in March

I ordered 3 mirrors in March. Unfortunately only 2 arrived. Up to today I am still waiting either for the mirror I ordered and paid for or a refund. They say they have to check with supplier who then sends someone to collect the mirror 🤯 (which isn’t there obviously as it never arrived ) and then the refund gets rejected! What a mess. Definitely NO service I wouldn’t order again. Very disappointing.

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Replies (1)
Makro
Makro's reply19 Jun 2025, 10:38
Official
Hi M, 

We're truly sorry to hear about your experience. 

We understand your frustration and disappointment concerning the delay in receiving your refund.

We have reviewed your query, and a response will be provided to you as soon as we get feedback from the relevant departments. 

Once again, we apologize for the inconvenience you have faced and appreciate your patience and understanding in this matter

Best regards,