A
Anelisa
1 reviews | Active since Jun 2025
26 Jun 2025, 20:21
I ordered 2 cellphon...
I ordered 2 cellphone n they only send 1.....and they aren't doing anything about that
Helpful (0)
Replies (61)0
Replies (61)
Makro's replyOfficial
27 Jun 2025, 14:06Hi Anelisa,
Thank you for reaching out to us.
We sincerely apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up, with regards to the second phone that was not delivered.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We sincerely apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up, with regards to the second phone that was not delivered.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply27 Jun 2025, 14:06
Official
Hi Anelisa,
Thank you for reaching out to us.
We sincerely apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up, with regards to the second phone that was not delivered.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We sincerely apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up, with regards to the second phone that was not delivered.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
27 Jun 2025, 14:34Hi Makro my order number is
OD***
My email address is
***
That I have used to order the cellphones
OD***
My email address is
***
That I have used to order the cellphones
A
Anelisa's update27 Jun 2025, 14:34
Reviewer Update
Hi Makro my order number is
OD***
My email address is
***
That I have used to order the cellphones
OD***
My email address is
***
That I have used to order the cellphones
A
Anelisa's updateReviewer Update
27 Jun 2025, 14:43Hi Makro my order number is
OD***
OD***
A
Anelisa's update27 Jun 2025, 14:43
Reviewer Update
Hi Makro my order number is
OD***
OD***
Makro's replyOfficial
28 Jun 2025, 11:53Hi Anelisa
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience.
Please be advised , your query is under investigation & once there is an update you will be notified.
Kind regards
Hello Peter Team.
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience.
Please be advised , your query is under investigation & once there is an update you will be notified.
Kind regards
Hello Peter Team.
Best regards,
Makro's reply28 Jun 2025, 11:53
Official
Hi Anelisa
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience.
Please be advised , your query is under investigation & once there is an update you will be notified.
Kind regards
Hello Peter Team.
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience.
Please be advised , your query is under investigation & once there is an update you will be notified.
Kind regards
Hello Peter Team.
Best regards,
A
Anelisa's updateReviewer Update
28 Jun 2025, 11:59Hi Makro can you please refund me for that other phone that you didn't deliver coz I don't have time to wait for your investigation as the fault was never on my side.....
I ordered those 2phones for my boys now the younger one has been crying eversince....you're making me look bad to my son as if I'm a ****......
Please keep your investigation and just pay me my R999 refund
I ordered those 2phones for my boys now the younger one has been crying eversince....you're making me look bad to my son as if I'm a ****......
Please keep your investigation and just pay me my R999 refund
A
Anelisa's update28 Jun 2025, 11:59
Reviewer Update
Hi Makro can you please refund me for that other phone that you didn't deliver coz I don't have time to wait for your investigation as the fault was never on my side.....
I ordered those 2phones for my boys now the younger one has been crying eversince....you're making me look bad to my son as if I'm a ****......
Please keep your investigation and just pay me my R999 refund
I ordered those 2phones for my boys now the younger one has been crying eversince....you're making me look bad to my son as if I'm a ****......
Please keep your investigation and just pay me my R999 refund
A
Anelisa's updateReviewer Update
28 Jun 2025, 12:01I have been patient enough with you....just imagine from the 5th of June till now the 28th I must still continue to wait n deal with your nonsense
A
Anelisa's update28 Jun 2025, 12:01
Reviewer Update
I have been patient enough with you....just imagine from the 5th of June till now the 28th I must still continue to wait n deal with your nonsense
Makro's replyOfficial
28 Jun 2025, 13:47Your query has been escalated.
Kind regards
Hello Peter Team.
Kind regards
Hello Peter Team.
Best regards,
Makro's reply28 Jun 2025, 13:47
Official
Your query has been escalated.
Kind regards
Hello Peter Team.
Kind regards
Hello Peter Team.
Best regards,
A
Anelisa's updateReviewer Update
28 Jun 2025, 14:08That's not good enough....I want results n positive ones
A
Anelisa's update28 Jun 2025, 14:08
Reviewer Update
That's not good enough....I want results n positive ones
Makro's replyOfficial
30 Jun 2025, 12:13Hi Anelisa.
We were advised that you were send an replacement order.
Kind regards
Hello Peter Team.
We were advised that you were send an replacement order.
Kind regards
Hello Peter Team.
Best regards,
Makro's reply30 Jun 2025, 12:13
Official
Hi Anelisa.
We were advised that you were send an replacement order.
Kind regards
Hello Peter Team.
We were advised that you were send an replacement order.
Kind regards
Hello Peter Team.
Best regards,
A
Anelisa's updateReviewer Update
30 Jun 2025, 12:26Hi Makro where is that replacement order coz I haven't received it yet.....
Last time I had a call from 1of your agents he told me he will send an email to the head office n request if I would be given another phone.....n that was it
He never get back to me
And I am still waiting
Last time I had a call from 1of your agents he told me he will send an email to the head office n request if I would be given another phone.....n that was it
He never get back to me
And I am still waiting
A
Anelisa's update30 Jun 2025, 12:26
Reviewer Update
Hi Makro where is that replacement order coz I haven't received it yet.....
Last time I had a call from 1of your agents he told me he will send an email to the head office n request if I would be given another phone.....n that was it
He never get back to me
And I am still waiting
Last time I had a call from 1of your agents he told me he will send an email to the head office n request if I would be given another phone.....n that was it
He never get back to me
And I am still waiting
A
Anelisa's updateReviewer Update
30 Jun 2025, 12:27Can someone track that replacement n give me a call directly to tell me when will it be delivered
A
Anelisa's update30 Jun 2025, 12:27
Reviewer Update
Can someone track that replacement n give me a call directly to tell me when will it be delivered
Makro's replyOfficial
30 Jun 2025, 16:34Hi Anelisa.
You will have to contact the store directly.
Kind regards
Hello Peter Team.
You will have to contact the store directly.
Kind regards
Hello Peter Team.
Best regards,
Makro's reply30 Jun 2025, 16:34
Official
Hi Anelisa.
You will have to contact the store directly.
Kind regards
Hello Peter Team.
You will have to contact the store directly.
Kind regards
Hello Peter Team.
Best regards,
A
Anelisa's updateReviewer Update
30 Jun 2025, 16:39You know the store never pick up the phone.....why don't you phone the store directl n ask them to deliver my phone please.....
A
Anelisa's update30 Jun 2025, 16:39
Reviewer Update
You know the store never pick up the phone.....why don't you phone the store directl n ask them to deliver my phone please.....
Makro's replyOfficial
01 Jul 2025, 12:34Hi Anelisa.
We have already escalated to the store & they advised a replacement order has been sent out.
If you have any other queries , please contact the store.
Kind regards
Hello Peter Team.
We have already escalated to the store & they advised a replacement order has been sent out.
If you have any other queries , please contact the store.
Kind regards
Hello Peter Team.
Best regards,
Makro's reply01 Jul 2025, 12:34
Official
Hi Anelisa.
We have already escalated to the store & they advised a replacement order has been sent out.
If you have any other queries , please contact the store.
Kind regards
Hello Peter Team.
We have already escalated to the store & they advised a replacement order has been sent out.
If you have any other queries , please contact the store.
Kind regards
Hello Peter Team.
Best regards,
A
Anelisa's updateReviewer Update
04 Jul 2025, 19:53Hi Makro
Today I was at the store Makro Port Elizabeth to pick up my replacement.....they said you didn't sent them the waybill so that they can track my replacement as they don't have stork at their store.....n had placed my order at Carnival store....
Please track my replacement for me n let me know when they will deliver
Today I was at the store Makro Port Elizabeth to pick up my replacement.....they said you didn't sent them the waybill so that they can track my replacement as they don't have stork at their store.....n had placed my order at Carnival store....
Please track my replacement for me n let me know when they will deliver
A
Anelisa's update04 Jul 2025, 19:53
Reviewer Update
Hi Makro
Today I was at the store Makro Port Elizabeth to pick up my replacement.....they said you didn't sent them the waybill so that they can track my replacement as they don't have stork at their store.....n had placed my order at Carnival store....
Please track my replacement for me n let me know when they will deliver
Today I was at the store Makro Port Elizabeth to pick up my replacement.....they said you didn't sent them the waybill so that they can track my replacement as they don't have stork at their store.....n had placed my order at Carnival store....
Please track my replacement for me n let me know when they will deliver
Makro's replyOfficial
07 Jul 2025, 10:19Hi Anelisa,
We apologies for the inconvenience we have caused you.
Please be advised that we will follow up on your replacement.
We apologies for the inconvenience we have caused you.
Please be advised that we will follow up on your replacement.
Best regards,
Makro's reply07 Jul 2025, 10:19
Official
Hi Anelisa,
We apologies for the inconvenience we have caused you.
Please be advised that we will follow up on your replacement.
We apologies for the inconvenience we have caused you.
Please be advised that we will follow up on your replacement.
Best regards,
A
Anelisa's updateReviewer Update
07 Jul 2025, 11:17Hi Makro
Please I am still waiting for my replacement
Please I am still waiting for my replacement
A
Anelisa's update07 Jul 2025, 11:17
Reviewer Update
Hi Makro
Please I am still waiting for my replacement
Please I am still waiting for my replacement
Makro's replyOfficial
07 Jul 2025, 11:56We will advise up regarding the replacement.
We have followed up we currently waiting for feedback.
We have followed up we currently waiting for feedback.
Best regards,
Makro's reply07 Jul 2025, 11:56
Official
We will advise up regarding the replacement.
We have followed up we currently waiting for feedback.
We have followed up we currently waiting for feedback.
Best regards,
A
Anelisa's updateReviewer Update
08 Jul 2025, 15:47Hi Makro
I am still waiting for my replacement please
I don't know what kind of business are you running there coz it seems like you have no control of whatever is happening in your store....
Please I have been patient enough now n it's a month full since I have placed that order with you guys
I am still waiting for my replacement please
I don't know what kind of business are you running there coz it seems like you have no control of whatever is happening in your store....
Please I have been patient enough now n it's a month full since I have placed that order with you guys
A
Anelisa's update08 Jul 2025, 15:47
Reviewer Update
Hi Makro
I am still waiting for my replacement please
I don't know what kind of business are you running there coz it seems like you have no control of whatever is happening in your store....
Please I have been patient enough now n it's a month full since I have placed that order with you guys
I am still waiting for my replacement please
I don't know what kind of business are you running there coz it seems like you have no control of whatever is happening in your store....
Please I have been patient enough now n it's a month full since I have placed that order with you guys
Makro's replyOfficial
09 Jul 2025, 11:15Hi Anelisa's
Thank you for reaching out to us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as we have received feedback we will revert back to you.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as we have received feedback we will revert back to you.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply09 Jul 2025, 11:15
Official
Hi Anelisa's
Thank you for reaching out to us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as we have received feedback we will revert back to you.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as we have received feedback we will revert back to you.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
11 Jul 2025, 06:39Hi Makro
By the way you are so quiet it looks like you have forgotten about my replacement..
I AM STILL WAITING FOR MY REPLACEMENT PLEASE CAN YOU TAKE YOUR CUSTOMERS SERIOUS FOR ONCE....
By the way you are so quiet it looks like you have forgotten about my replacement..
I AM STILL WAITING FOR MY REPLACEMENT PLEASE CAN YOU TAKE YOUR CUSTOMERS SERIOUS FOR ONCE....
A
Anelisa's update11 Jul 2025, 06:39
Reviewer Update
Hi Makro
By the way you are so quiet it looks like you have forgotten about my replacement..
I AM STILL WAITING FOR MY REPLACEMENT PLEASE CAN YOU TAKE YOUR CUSTOMERS SERIOUS FOR ONCE....
By the way you are so quiet it looks like you have forgotten about my replacement..
I AM STILL WAITING FOR MY REPLACEMENT PLEASE CAN YOU TAKE YOUR CUSTOMERS SERIOUS FOR ONCE....
Makro's replyOfficial
15 Jul 2025, 13:03Hi Anelisa,
We apologies for the delay.
We are currently waiting for authorization and item will be delivered.
We will call you or email you as soon as we get feedback.
We apologies for the delay.
We are currently waiting for authorization and item will be delivered.
We will call you or email you as soon as we get feedback.
Best regards,
Makro's reply15 Jul 2025, 13:03
Official
Hi Anelisa,
We apologies for the delay.
We are currently waiting for authorization and item will be delivered.
We will call you or email you as soon as we get feedback.
We apologies for the delay.
We are currently waiting for authorization and item will be delivered.
We will call you or email you as soon as we get feedback.
Best regards,
A
Anelisa's updateReviewer Update
16 Jul 2025, 10:54Hi Makro
I AM STILL WAITING PLEASE
I AM STILL WAITING PLEASE
A
Anelisa's update16 Jul 2025, 10:54
Reviewer Update
Hi Makro
I AM STILL WAITING PLEASE
I AM STILL WAITING PLEASE
Makro's replyOfficial
16 Jul 2025, 16:27Hi Anelisa.
We were advised you went to the store to collect your replacement.
We were advised you went to the store to collect your replacement.
Best regards,
Makro's reply16 Jul 2025, 16:27
Official
Hi Anelisa.
We were advised you went to the store to collect your replacement.
We were advised you went to the store to collect your replacement.
Best regards,
A
Anelisa's updateReviewer Update
17 Jul 2025, 08:44Hi Makro
Can you please go back to my reply of the 4th July n re-read it please coz now you playing mind games with me n I really don't like it...
I send you a reply that I was at the store in Makro Port Elizabeth but they told me you didn't send them the waybill number so they can track my phone since they don't have stork in their store....n they had made my order in Carnival store.....
CAN YOU PLEASE FORGET ABOUT YOUR PHONE SINCE YOU PLAYING HIDE N SEEK.....N JUST SEND ME MY REFUND COZ NOW YOU MAKING ME ANGRY N ****ING ME OFF......I REGRET BUYING FROM YOU MAKRO....YOU REALLY ARE A ****
Can you please go back to my reply of the 4th July n re-read it please coz now you playing mind games with me n I really don't like it...
I send you a reply that I was at the store in Makro Port Elizabeth but they told me you didn't send them the waybill number so they can track my phone since they don't have stork in their store....n they had made my order in Carnival store.....
CAN YOU PLEASE FORGET ABOUT YOUR PHONE SINCE YOU PLAYING HIDE N SEEK.....N JUST SEND ME MY REFUND COZ NOW YOU MAKING ME ANGRY N ****ING ME OFF......I REGRET BUYING FROM YOU MAKRO....YOU REALLY ARE A ****
A
Anelisa's update17 Jul 2025, 08:44
Reviewer Update
Hi Makro
Can you please go back to my reply of the 4th July n re-read it please coz now you playing mind games with me n I really don't like it...
I send you a reply that I was at the store in Makro Port Elizabeth but they told me you didn't send them the waybill number so they can track my phone since they don't have stork in their store....n they had made my order in Carnival store.....
CAN YOU PLEASE FORGET ABOUT YOUR PHONE SINCE YOU PLAYING HIDE N SEEK.....N JUST SEND ME MY REFUND COZ NOW YOU MAKING ME ANGRY N ****ING ME OFF......I REGRET BUYING FROM YOU MAKRO....YOU REALLY ARE A ****
Can you please go back to my reply of the 4th July n re-read it please coz now you playing mind games with me n I really don't like it...
I send you a reply that I was at the store in Makro Port Elizabeth but they told me you didn't send them the waybill number so they can track my phone since they don't have stork in their store....n they had made my order in Carnival store.....
CAN YOU PLEASE FORGET ABOUT YOUR PHONE SINCE YOU PLAYING HIDE N SEEK.....N JUST SEND ME MY REFUND COZ NOW YOU MAKING ME ANGRY N ****ING ME OFF......I REGRET BUYING FROM YOU MAKRO....YOU REALLY ARE A ****
A
Anelisa's updateReviewer Update
17 Jul 2025, 08:49I AM SITTING HERE WAITING FOR MY REPLACEMENT WHILE YOU KNOW THAT YOU PLAYING ME FOR A FOOL BEHIND THESE REPLIES
I DON'T KNOW WHAT KIND OF A CIRCUS YOU RUNNING IN YOUR STORE COZ ITS NOT FUNNY...N PLEASE DON'T MAKE ME A PART OF IT COZ I'M DEFINITELY NOT A CLOWN
I DON'T KNOW WHAT KIND OF A CIRCUS YOU RUNNING IN YOUR STORE COZ ITS NOT FUNNY...N PLEASE DON'T MAKE ME A PART OF IT COZ I'M DEFINITELY NOT A CLOWN
A
Anelisa's update17 Jul 2025, 08:49
Reviewer Update
I AM SITTING HERE WAITING FOR MY REPLACEMENT WHILE YOU KNOW THAT YOU PLAYING ME FOR A FOOL BEHIND THESE REPLIES
I DON'T KNOW WHAT KIND OF A CIRCUS YOU RUNNING IN YOUR STORE COZ ITS NOT FUNNY...N PLEASE DON'T MAKE ME A PART OF IT COZ I'M DEFINITELY NOT A CLOWN
I DON'T KNOW WHAT KIND OF A CIRCUS YOU RUNNING IN YOUR STORE COZ ITS NOT FUNNY...N PLEASE DON'T MAKE ME A PART OF IT COZ I'M DEFINITELY NOT A CLOWN
A
Anelisa's updateReviewer Update
17 Jul 2025, 08:55AND NEXT TIME YOU WANNA ACCUSE ME OF SOMETHING PLEASE COME UP WITH A PROOF COZ THIS IS SO DISGUSTING OF YOU TO CLAIM I DID COLLECT MY REPLACEMENT KNOWING VERY WELL YOUR STUFF NEVER GAME ME ANYTHING
I CAN'T BELIEVE YOU ****ING ME OFF SO EARLY IN THE MORNING N NOW MY ENTIRE DAY IS RUINED
I CAN'T BELIEVE YOU ****ING ME OFF SO EARLY IN THE MORNING N NOW MY ENTIRE DAY IS RUINED
A
Anelisa's update17 Jul 2025, 08:55
Reviewer Update
AND NEXT TIME YOU WANNA ACCUSE ME OF SOMETHING PLEASE COME UP WITH A PROOF COZ THIS IS SO DISGUSTING OF YOU TO CLAIM I DID COLLECT MY REPLACEMENT KNOWING VERY WELL YOUR STUFF NEVER GAME ME ANYTHING
I CAN'T BELIEVE YOU ****ING ME OFF SO EARLY IN THE MORNING N NOW MY ENTIRE DAY IS RUINED
I CAN'T BELIEVE YOU ****ING ME OFF SO EARLY IN THE MORNING N NOW MY ENTIRE DAY IS RUINED
Makro's replyOfficial
17 Jul 2025, 12:04Hi Anelisa,
Thank you for reaching out to us.
We apologize for the service and treatment that you have received from us.
We will work hard to improve our services.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the service and treatment that you have received from us.
We will work hard to improve our services.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply17 Jul 2025, 12:04
Official
Hi Anelisa,
Thank you for reaching out to us.
We apologize for the service and treatment that you have received from us.
We will work hard to improve our services.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the service and treatment that you have received from us.
We will work hard to improve our services.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
17 Jul 2025, 12:19Hi Makro
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
A
Anelisa's update17 Jul 2025, 12:19
Reviewer Update
Hi Makro
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
Makro's replyOfficial
17 Jul 2025, 13:27Hi Anelisa,
Thank you for reaching out to us.
The store has advise that the product has been delivered.
Kindly advise if the replacement has not been delivered yet?
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
The store has advise that the product has been delivered.
Kindly advise if the replacement has not been delivered yet?
Regards,
Makro Social Media Team.
Best regards,
Makro's reply17 Jul 2025, 13:27
Official
Hi Anelisa,
Thank you for reaching out to us.
The store has advise that the product has been delivered.
Kindly advise if the replacement has not been delivered yet?
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
The store has advise that the product has been delivered.
Kindly advise if the replacement has not been delivered yet?
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
18 Jul 2025, 09:06Hi Makro
My replacement has not been delivered
I AM STILL WAITING
My replacement has not been delivered
I AM STILL WAITING
A
Anelisa's update18 Jul 2025, 09:06
Reviewer Update
Hi Makro
My replacement has not been delivered
I AM STILL WAITING
My replacement has not been delivered
I AM STILL WAITING
Makro's replyOfficial
18 Jul 2025, 10:06Hi Anelisa's,
Thank you for reaching out to us.
We will find out from the store, with regards to the replacement delivery status.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We will find out from the store, with regards to the replacement delivery status.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply18 Jul 2025, 10:06
Official
Hi Anelisa's,
Thank you for reaching out to us.
We will find out from the store, with regards to the replacement delivery status.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We will find out from the store, with regards to the replacement delivery status.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
19 Jul 2025, 08:43Hi Makro
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
A
Anelisa's update19 Jul 2025, 08:43
Reviewer Update
Hi Makro
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
Makro's replyOfficial
21 Jul 2025, 12:21Hi Anelisa,
Thank you for reaching out to us.
We apologize for the delay of your delivery.
We have received feedback from the store that the item will be delivered within this week.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the delay of your delivery.
We have received feedback from the store that the item will be delivered within this week.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply21 Jul 2025, 12:21
Official
Hi Anelisa,
Thank you for reaching out to us.
We apologize for the delay of your delivery.
We have received feedback from the store that the item will be delivered within this week.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We apologize for the delay of your delivery.
We have received feedback from the store that the item will be delivered within this week.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
23 Jul 2025, 19:02Hi Makro
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
A
Anelisa's update23 Jul 2025, 19:02
Reviewer Update
Hi Makro
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
I AM STILL WAITING FOR MY REPLACEMENT PLEASE
Makro's replyOfficial
24 Jul 2025, 09:06Hi Anelisa,
Thank you for keeping in touch with us.
We have reached out to the store and requested for a update on the delivery status of the order.
We will provide feedback when the store has provided feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for keeping in touch with us.
We have reached out to the store and requested for a update on the delivery status of the order.
We will provide feedback when the store has provided feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply24 Jul 2025, 09:06
Official
Hi Anelisa,
Thank you for keeping in touch with us.
We have reached out to the store and requested for a update on the delivery status of the order.
We will provide feedback when the store has provided feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for keeping in touch with us.
We have reached out to the store and requested for a update on the delivery status of the order.
We will provide feedback when the store has provided feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
25 Jul 2025, 10:39Hi Makro
Can you please put me in a clear about my replacement cause I AM STILL WAITING
Can you please put me in a clear about my replacement cause I AM STILL WAITING
A
Anelisa's update25 Jul 2025, 10:39
Reviewer Update
Hi Makro
Can you please put me in a clear about my replacement cause I AM STILL WAITING
Can you please put me in a clear about my replacement cause I AM STILL WAITING
A
Anelisa's updateReviewer Update
28 Jul 2025, 09:27Hi Makro
It's a month full now since I was waiting for my phone that you didn't send please.....coz I don't know why you quiet......
It's a month full now since I was waiting for my phone that you didn't send please.....coz I don't know why you quiet......
A
Anelisa's update28 Jul 2025, 09:27
Reviewer Update
Hi Makro
It's a month full now since I was waiting for my phone that you didn't send please.....coz I don't know why you quiet......
It's a month full now since I was waiting for my phone that you didn't send please.....coz I don't know why you quiet......
Makro's replyOfficial
28 Jul 2025, 11:06Hi Anelisa,
Kindly note that the matter is with the store and they advised that they will revert back to you on the matter as soon as the investigation is done.
Bests,
Makro Social media
Kindly note that the matter is with the store and they advised that they will revert back to you on the matter as soon as the investigation is done.
Bests,
Makro Social media
Best regards,
Makro's reply28 Jul 2025, 11:06
Official
Hi Anelisa,
Kindly note that the matter is with the store and they advised that they will revert back to you on the matter as soon as the investigation is done.
Bests,
Makro Social media
Kindly note that the matter is with the store and they advised that they will revert back to you on the matter as soon as the investigation is done.
Bests,
Makro Social media
Best regards,
A
Anelisa's updateReviewer Update
28 Jul 2025, 12:06Hi Makro
This really hurts me cause I did pay for the phones and has made my order in time for those phones cause at that time I wanted to surprise both my sons with them......
And it was my 1st time ordering anything from Makro...but not only did Makro Thank me with disappointment they also give me humiliation and make me a part of their carelessness investigation....why are you making me a part of your investigation coz I am a paying customer and I know nothing about how things work in your workplace
HOW I WISH I NEVER EVEN BEGIN TO EVEN LOOK AT MAKRO COZ YOU ARE NOTHING BUT STRESS AND THIS HAS DEPRESSED MY BOYS AND IT IS ALSO DRAINING ME.....I AM REALLY TIRED OF ALWAYS WASTING MY TIME WITH YOU!!!
This really hurts me cause I did pay for the phones and has made my order in time for those phones cause at that time I wanted to surprise both my sons with them......
And it was my 1st time ordering anything from Makro...but not only did Makro Thank me with disappointment they also give me humiliation and make me a part of their carelessness investigation....why are you making me a part of your investigation coz I am a paying customer and I know nothing about how things work in your workplace
HOW I WISH I NEVER EVEN BEGIN TO EVEN LOOK AT MAKRO COZ YOU ARE NOTHING BUT STRESS AND THIS HAS DEPRESSED MY BOYS AND IT IS ALSO DRAINING ME.....I AM REALLY TIRED OF ALWAYS WASTING MY TIME WITH YOU!!!
A
Anelisa's update28 Jul 2025, 12:06
Reviewer Update
Hi Makro
This really hurts me cause I did pay for the phones and has made my order in time for those phones cause at that time I wanted to surprise both my sons with them......
And it was my 1st time ordering anything from Makro...but not only did Makro Thank me with disappointment they also give me humiliation and make me a part of their carelessness investigation....why are you making me a part of your investigation coz I am a paying customer and I know nothing about how things work in your workplace
HOW I WISH I NEVER EVEN BEGIN TO EVEN LOOK AT MAKRO COZ YOU ARE NOTHING BUT STRESS AND THIS HAS DEPRESSED MY BOYS AND IT IS ALSO DRAINING ME.....I AM REALLY TIRED OF ALWAYS WASTING MY TIME WITH YOU!!!
This really hurts me cause I did pay for the phones and has made my order in time for those phones cause at that time I wanted to surprise both my sons with them......
And it was my 1st time ordering anything from Makro...but not only did Makro Thank me with disappointment they also give me humiliation and make me a part of their carelessness investigation....why are you making me a part of your investigation coz I am a paying customer and I know nothing about how things work in your workplace
HOW I WISH I NEVER EVEN BEGIN TO EVEN LOOK AT MAKRO COZ YOU ARE NOTHING BUT STRESS AND THIS HAS DEPRESSED MY BOYS AND IT IS ALSO DRAINING ME.....I AM REALLY TIRED OF ALWAYS WASTING MY TIME WITH YOU!!!
Makro's replyOfficial
28 Jul 2025, 13:46Hi Anelisa,
We sorry for the inconvience caused to you in this case and know we will revert back to you as soon as the matter is resolved.
Best,
MakroSA
We sorry for the inconvience caused to you in this case and know we will revert back to you as soon as the matter is resolved.
Best,
MakroSA
Best regards,
Makro's reply28 Jul 2025, 13:46
Official
Hi Anelisa,
We sorry for the inconvience caused to you in this case and know we will revert back to you as soon as the matter is resolved.
Best,
MakroSA
We sorry for the inconvience caused to you in this case and know we will revert back to you as soon as the matter is resolved.
Best,
MakroSA
Best regards,
A
Anelisa's updateReviewer Update
30 Jul 2025, 16:44Hallow Makro
I don't know how you can be so quiet for this long as if you want me to forget about my phone........I will not forget coz I'm still missing a phone for one of my boys here at home....while I used my money to buy from you.....PLEASE CAN YOU DO SOMETHING ABOUT MY ISSUE THE WAIT IS ALREADY LONG OVERDUE....I DON'T KNOW WHY YOU WANNA **** ME NOW
I don't know how you can be so quiet for this long as if you want me to forget about my phone........I will not forget coz I'm still missing a phone for one of my boys here at home....while I used my money to buy from you.....PLEASE CAN YOU DO SOMETHING ABOUT MY ISSUE THE WAIT IS ALREADY LONG OVERDUE....I DON'T KNOW WHY YOU WANNA **** ME NOW
A
Anelisa's update30 Jul 2025, 16:44
Reviewer Update
Hallow Makro
I don't know how you can be so quiet for this long as if you want me to forget about my phone........I will not forget coz I'm still missing a phone for one of my boys here at home....while I used my money to buy from you.....PLEASE CAN YOU DO SOMETHING ABOUT MY ISSUE THE WAIT IS ALREADY LONG OVERDUE....I DON'T KNOW WHY YOU WANNA **** ME NOW
I don't know how you can be so quiet for this long as if you want me to forget about my phone........I will not forget coz I'm still missing a phone for one of my boys here at home....while I used my money to buy from you.....PLEASE CAN YOU DO SOMETHING ABOUT MY ISSUE THE WAIT IS ALREADY LONG OVERDUE....I DON'T KNOW WHY YOU WANNA **** ME NOW
Makro's replyOfficial
01 Aug 2025, 13:42HI Anelisa,
Thank you for keeping in touch with us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store and we will advise you accordingly once feedback is received.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Thank you for keeping in touch with us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store and we will advise you accordingly once feedback is received.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply01 Aug 2025, 13:42
Official
HI Anelisa,
Thank you for keeping in touch with us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store and we will advise you accordingly once feedback is received.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Thank you for keeping in touch with us.
We sincerely apologize for the lack of communication.
We are awaiting feedback from the store and we will advise you accordingly once feedback is received.
We apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
06 Aug 2025, 10:33Hallow Makro
I guess this is a way of losing my money from you because of your selfish act....you operate your business with ******* yet it's your customers that must suffer n pay for the consequences.....I HATE YOUR COMPANY TOGETHER WITH THAT FOREIGNER THAT CAME TO DROP MY UNCOMPLETED ORDER AT MY HOUSE
I guess this is a way of losing my money from you because of your selfish act....you operate your business with ******* yet it's your customers that must suffer n pay for the consequences.....I HATE YOUR COMPANY TOGETHER WITH THAT FOREIGNER THAT CAME TO DROP MY UNCOMPLETED ORDER AT MY HOUSE
A
Anelisa's update06 Aug 2025, 10:33
Reviewer Update
Hallow Makro
I guess this is a way of losing my money from you because of your selfish act....you operate your business with ******* yet it's your customers that must suffer n pay for the consequences.....I HATE YOUR COMPANY TOGETHER WITH THAT FOREIGNER THAT CAME TO DROP MY UNCOMPLETED ORDER AT MY HOUSE
I guess this is a way of losing my money from you because of your selfish act....you operate your business with ******* yet it's your customers that must suffer n pay for the consequences.....I HATE YOUR COMPANY TOGETHER WITH THAT FOREIGNER THAT CAME TO DROP MY UNCOMPLETED ORDER AT MY HOUSE
Makro's replyOfficial
06 Aug 2025, 14:06Hi Analisa.
Please be advised , communication has been made to us that you were instore to collect your replacement.
However , your replacement has been sent out.
Kind regards
Hello Petet Team.
Please be advised , communication has been made to us that you were instore to collect your replacement.
However , your replacement has been sent out.
Kind regards
Hello Petet Team.
Best regards,
Makro's reply06 Aug 2025, 14:06
Official
Hi Analisa.
Please be advised , communication has been made to us that you were instore to collect your replacement.
However , your replacement has been sent out.
Kind regards
Hello Petet Team.
Please be advised , communication has been made to us that you were instore to collect your replacement.
However , your replacement has been sent out.
Kind regards
Hello Petet Team.
Best regards,
A
Anelisa's updateReviewer Update
06 Aug 2025, 15:07Hallow Makro
PLEASE DON'T PLAY ME FOR A FOOL CAUSE YOU KNOW VERY WELL TOGETHER WITH YOUR STORE THAT I NEVER GOT MY REPLACEMENT......
YOU ARE SO VERY ANNOYING AND UNPROFESSIONAL
PLEASE DON'T PLAY ME FOR A FOOL CAUSE YOU KNOW VERY WELL TOGETHER WITH YOUR STORE THAT I NEVER GOT MY REPLACEMENT......
YOU ARE SO VERY ANNOYING AND UNPROFESSIONAL
A
Anelisa's update06 Aug 2025, 15:07
Reviewer Update
Hallow Makro
PLEASE DON'T PLAY ME FOR A FOOL CAUSE YOU KNOW VERY WELL TOGETHER WITH YOUR STORE THAT I NEVER GOT MY REPLACEMENT......
YOU ARE SO VERY ANNOYING AND UNPROFESSIONAL
PLEASE DON'T PLAY ME FOR A FOOL CAUSE YOU KNOW VERY WELL TOGETHER WITH YOUR STORE THAT I NEVER GOT MY REPLACEMENT......
YOU ARE SO VERY ANNOYING AND UNPROFESSIONAL
A
Anelisa's updateReviewer Update
06 Aug 2025, 15:08AND PLEASE SPELL MY NAME CORRECT IT'S ANELISA NOT ANALISA
A
Anelisa's update06 Aug 2025, 15:08
Reviewer Update
AND PLEASE SPELL MY NAME CORRECT IT'S ANELISA NOT ANALISA
Makro's replyOfficial
06 Aug 2025, 16:05Then you'll have to refer back to the store as they advised that your replacement was sent out.
Best regards,
Makro's reply06 Aug 2025, 16:05
Official
Then you'll have to refer back to the store as they advised that your replacement was sent out.
Best regards,
A
Anelisa's updateReviewer Update
07 Aug 2025, 11:10I DON'T LIKE YOUR ATTITUDE
A
Anelisa's update07 Aug 2025, 11:10
Reviewer Update
I DON'T LIKE YOUR ATTITUDE
A
Anelisa's updateReviewer Update
07 Aug 2025, 11:12IT'S MY MONEY THAT WE'RE TALKING ABOUT HERE....AND I AM NEVER GOING BACK TO YOUR STORE AGAIN
I JUST WANT MY REFUND N BE DONE WITH YOU AND YOUR NONSENSE COZ YOU HAVE WASTED MY TIME LONG ENOUGH
I JUST WANT MY REFUND N BE DONE WITH YOU AND YOUR NONSENSE COZ YOU HAVE WASTED MY TIME LONG ENOUGH
A
Anelisa's update07 Aug 2025, 11:12
Reviewer Update
IT'S MY MONEY THAT WE'RE TALKING ABOUT HERE....AND I AM NEVER GOING BACK TO YOUR STORE AGAIN
I JUST WANT MY REFUND N BE DONE WITH YOU AND YOUR NONSENSE COZ YOU HAVE WASTED MY TIME LONG ENOUGH
I JUST WANT MY REFUND N BE DONE WITH YOU AND YOUR NONSENSE COZ YOU HAVE WASTED MY TIME LONG ENOUGH
A
Anelisa's updateReviewer Update
07 Aug 2025, 11:13MAKRO I WANT MY REFUND FOR THE MISSING PHONE THAT WAS ****** BY YOUR STUFF
A
Anelisa's update07 Aug 2025, 11:13
Reviewer Update
MAKRO I WANT MY REFUND FOR THE MISSING PHONE THAT WAS ****** BY YOUR STUFF
A
Anelisa's updateReviewer Update
08 Aug 2025, 09:02Makro
Can I please have my refund for the phone that you're failing to discover amongst your stuff
Can I please have my refund for the phone that you're failing to discover amongst your stuff
A
Anelisa's update08 Aug 2025, 09:02
Reviewer Update
Makro
Can I please have my refund for the phone that you're failing to discover amongst your stuff
Can I please have my refund for the phone that you're failing to discover amongst your stuff
Makro's replyOfficial
08 Aug 2025, 13:26Hi Analisa,
We apologies for the inconvenience that we have caused.
Please do forward the of the box so that further assistance can be provided.
We sorry that this is taking long.
We apologies for the inconvenience that we have caused.
Please do forward the of the box so that further assistance can be provided.
We sorry that this is taking long.
Best regards,
Makro's reply08 Aug 2025, 13:26
Official
Hi Analisa,
We apologies for the inconvenience that we have caused.
Please do forward the of the box so that further assistance can be provided.
We sorry that this is taking long.
We apologies for the inconvenience that we have caused.
Please do forward the of the box so that further assistance can be provided.
We sorry that this is taking long.
Best regards,
A
Anelisa's updateReviewer Update
08 Aug 2025, 22:18Hallow Makro
I did send the pictures of the box to one of your agents early this morning.....together with a box video that explains what had happened on that day I received my incomplete order
I did send the pictures of the box to one of your agents early this morning.....together with a box video that explains what had happened on that day I received my incomplete order
A
Anelisa's update08 Aug 2025, 22:18
Reviewer Update
Hallow Makro
I did send the pictures of the box to one of your agents early this morning.....together with a box video that explains what had happened on that day I received my incomplete order
I did send the pictures of the box to one of your agents early this morning.....together with a box video that explains what had happened on that day I received my incomplete order
Makro's replyOfficial
12 Aug 2025, 10:24Hi anelisa,
Thank you for getting in touch with us.
We will advise the store that the requested information has already been sent.
You will be given feedback, as soon as possible.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for getting in touch with us.
We will advise the store that the requested information has already been sent.
You will be given feedback, as soon as possible.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply12 Aug 2025, 10:24
Official
Hi anelisa,
Thank you for getting in touch with us.
We will advise the store that the requested information has already been sent.
You will be given feedback, as soon as possible.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for getting in touch with us.
We will advise the store that the requested information has already been sent.
You will be given feedback, as soon as possible.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
14 Aug 2025, 08:33Hallow Makro
I AM STILL WAITING PLEASE
I AM STILL WAITING PLEASE
A
Anelisa's update14 Aug 2025, 08:33
Reviewer Update
Hallow Makro
I AM STILL WAITING PLEASE
I AM STILL WAITING PLEASE
Makro's replyOfficial
14 Aug 2025, 10:38Hi Anelisa's,
Thank you for getting in touch with us.
We apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as feedback is received, you will be notified.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for getting in touch with us.
We apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as feedback is received, you will be notified.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply14 Aug 2025, 10:38
Official
Hi Anelisa's,
Thank you for getting in touch with us.
We apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as feedback is received, you will be notified.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for getting in touch with us.
We apologize for the lack of communication.
We are awaiting feedback from the store.
As soon as feedback is received, you will be notified.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
22 Aug 2025, 14:40Hello Makro
I finally received my replacement today n it came with so much protection from the *******.....
I would like to give a special Thanks to one of your lady agents BANELE for stepping in on my case n pull it through with immediate effect...
that lady deserve a promotion coz she can keep communication n makes sure the customer is always happy....if you wanna keep your shop standing consider her in supervising your agents for better communication....
Thanks once again to you special agent HELLO PETER much appreciate your services!!!
I finally received my replacement today n it came with so much protection from the *******.....
I would like to give a special Thanks to one of your lady agents BANELE for stepping in on my case n pull it through with immediate effect...
that lady deserve a promotion coz she can keep communication n makes sure the customer is always happy....if you wanna keep your shop standing consider her in supervising your agents for better communication....
Thanks once again to you special agent HELLO PETER much appreciate your services!!!
A
Anelisa's update22 Aug 2025, 14:40
Reviewer Update
Hello Makro
I finally received my replacement today n it came with so much protection from the *******.....
I would like to give a special Thanks to one of your lady agents BANELE for stepping in on my case n pull it through with immediate effect...
that lady deserve a promotion coz she can keep communication n makes sure the customer is always happy....if you wanna keep your shop standing consider her in supervising your agents for better communication....
Thanks once again to you special agent HELLO PETER much appreciate your services!!!
I finally received my replacement today n it came with so much protection from the *******.....
I would like to give a special Thanks to one of your lady agents BANELE for stepping in on my case n pull it through with immediate effect...
that lady deserve a promotion coz she can keep communication n makes sure the customer is always happy....if you wanna keep your shop standing consider her in supervising your agents for better communication....
Thanks once again to you special agent HELLO PETER much appreciate your services!!!
Makro's replyOfficial
26 Aug 2025, 11:15Hi Anelisa's,
We are happy to hear that your have received your replacement.
We will work hard to improve our services.
We apologize for inconvenience caused.
Regards,
Makro Social Media Team.
We are happy to hear that your have received your replacement.
We will work hard to improve our services.
We apologize for inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply26 Aug 2025, 11:15
Official
Hi Anelisa's,
We are happy to hear that your have received your replacement.
We will work hard to improve our services.
We apologize for inconvenience caused.
Regards,
Makro Social Media Team.
We are happy to hear that your have received your replacement.
We will work hard to improve our services.
We apologize for inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
A
Anelisa's updateReviewer Update
26 Aug 2025, 11:24THANK YOU!!!!
A
Anelisa's update26 Aug 2025, 11:24
Reviewer Update
THANK YOU!!!!
Makro's replyOfficial
26 Aug 2025, 13:03 Hi Anelisa's,
You are welcome.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
You are welcome.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply26 Aug 2025, 13:03
Official
Hi Anelisa's,
You are welcome.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
You are welcome.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
Best regards,