SM
Sandile M
1 reviews | Active since Jan 2019
28 Oct 2025, 11:53
I logged in a return...
I logged in a return for an item that I purchased and they delivered the wrong thing,they promised to collect it but now they sent an email to say the item is nlt returnable,how is it my fault that they didn't deliver the right item? this is ridiculous service ,at first I was happy but now I'm upset I'm taking it further
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Makro's replyOfficial
28 Oct 2025, 15:57Hi Sandile,
We apologize that you have received the incorrect product.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize that you have received the incorrect product.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply28 Oct 2025, 15:57
Official
Hi Sandile,
We apologize that you have received the incorrect product.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize that you have received the incorrect product.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,