BM
Buhleh M

1 reviews | Active since May 2023

18 May 2025, 02:54

I bought a product on their website in January 2025

I bought a product on their website in January 2025. I logged a return for the item in February 2025 which was 2 weeks later and it is now May 2025 and the item is still with me. Makro keeps saying they have a backlog but no communication has been made pertaining to the product

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Replies (1)
BM
Buhleh M's update19 May 2025, 10:41
Reviewer Update
Hi Team

I have been getting the same response from your consultants from February and nothing has happened. I have tried calling numerous times, sending tons of emails…still! Instead, the return logged was closed but the item is still in my possession.

I am very unhappy with Makro.
Your assistance in this matter would be highly appreciated

Thanks