YN
Yash N

1 reviews | Active since Aug 2020

30 Sept 2020, 16:42

Huge ripoff!

I got a laptop for Christmas, it is the acer aspire 3 and it is great and all but considering that I paid R9000 for. It is a huge ripoff because it doesn’t even have an i3 core or an i1 it is a plain intel inside. I have seen many other laptops for the same price and size after I bought this one and their way better. My question is that why can Makro sell a laptop for R9000 that has such bad parts.

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Replies (2)
Makro
Makro's reply01 Oct 2020, 08:11
Official
Good day  Yash,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team 

Best regards,

Makro
Makro's reply01 Oct 2020, 08:13
Official
Good day Yash,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours. 

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team 

Best regards,