HP AND MAKRO SELLING DEFECTIVE PRINTERS

<p>After the THIRD HP printer encountering the exact SAME problem, I decided that I was no longer prepared to be **** to and especially not prepared to be stone walled by big business by call centres who are unhelpful, *********** and protect the companies from responding honestly to the customer!</p> <p>Makro sales staff adviced I purchase a brand new set of cartridges which I did at an additional R916.00, yet the problem still persisted. Google informs the public to realigne and reclean THREE times when I researched the problem, many people complaining about the exact same defect.</p> <p>After days of persistence I eventually found the HONEST technician who informed me that the problem was in fact a factory defect with ALL these printers! </p> <p>I will NOT have the printer booked in for 'repairs' at my expense as I have been advised to by Makro and HP call centre *********** personnel who are totally clueless. I will be also lodging my complaint to the Consumer Counsil of SA for them to investigate and get HP to actually speak to the customer which they refuse to do so thus far.</p> <p>Many motor vehicles have been found with defects which are recalled at the companies expense and rectified, I dont see why I and so many other customers who have been **** to should be continued to be conned by big business and have to pay for their defective manufacted products!</p> <p> </p>