JA
Jeanne A

1 reviews | Active since Nov 2012

02 Apr 2016, 09:22

How to shop at Makro Bloemfontein

You will need a team of three people to shop at Makro Bloemfontein. <br> <br> The first person will unload the groceries from the trolley. The second person will stand behind the cashier and make sure that every item scans correctly as there are often differences between the shelf price and the scanned price. The third person packs the groceries into bags as there are never enough packers at Makro, even though there are an abundance of security guards. <br> <br> Facts: Of the last 5 times we went to Makro, we had to pack the bags ourselves 4 times. There's 2-3 packers for 10+ tills (with at least 1 packer \checking for bar codes\" somewhere in the store instead of bagging) but there are 6-8 security guards, who will not and do not help bag. <br> Of the last 5 times, we found incorrect prices 3 times. The last time (yesterday), 5 of our 46 items were incorrect on the slip - all overcharged. <br> <br> As we are only two people, we decided that we will no longer shop at Makro. Perhaps we will return one day when we find a third person for our team. <br> <br> By the way - this is my second complaint about baggers at Makro on HelloPeter... "

0
Replies (1)
Makro
Makro's reply04 Apr 2016, 08:38
Official
Hello JeanneLouise,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya