How can you be this ***********?

I am so over chasing you now Makro.

I placed an order on the 31st of August.

2 minutes after placing the order, I realised that the location defaulted to Germiston and phoned you to change my collection location to Montague gardens. Your call centre agent confirmed that everything is fine. They have stock and they are changing my location. Please note that I placed a second order on the same day and that worked out fine.

Then on Friday 6 September, after hearing nothing for almost a week and the online order still saying Germiston, we phoned again. We are promised this time that the branch will get back to us regarding stock but there’s no problem. The switch can be made.

So on 9 September, I still haven’t heard confirmation and alas, the online order still hasn’t change to Montague Gardens. So I phone again. This woman can confirm that on my order it shows how many times we’ve phoned, but still she needs to action this request as if it’s the first time I’m phoning in.

We then still haven't heard anything so on Tuesday 10 September we send an email. It is now the 13th and we still haven't received any feedback.

How is this such a difficult task???? All I want is to collect from Montague gardens.