Horrific Makro Online Experience

Stay away from Makro online....... Here is my story. I bought two things online on 18 April 2023. Only one were delivered and got the run around about the second item. So I cancelled the order for the second item in June and requested a refund. After I have tried the following: 1. About 10 - 15 calls to the Makro Customer Service 2. I had this issue escalated about 7 times 3. I have asked for a call back from a manager about 4 times (No one called back) 4, I have spoken to two managers during escalations 5. About 15 - 20 emails sent 6. Called Makro Head Office - No one answered 7. Called Makro Finance department - No one answered 8. I have sent my bank account information to 2x people from Makro Finance for the refund

GUESS WHAT - I AM STILL WAITING FOR MY REFUND.......(Two months)