HORRIFIC CUSTOMER SERVICE !!!! - MAKRO STRUBENSVALLEY

I purchased an LG smart TV from Makro Strubensvalley this past December 2019, Just before the store closed. I loaded the TV on to my car and went home to find that the screen was damaged when I switched it on. Since the store was already closed, I took the TV back first thing in the morning, To my surprise I was informed that it was a physical damage and the Sales Manager on site even had the audacity to tell me that I could have damaged the screen. The General Merc Manager informed me that they would have to send the TV to LG for review and they would decide on the way forward, LG has now come back with a R15000 bill and the store wants to pass that to me, Its totally ridiculous to pay that for something I didn't even use, I paid 20000 for the TV and have nothing to prove for it, I was also given the TV and nobody checked it and I'm sitting with this problem as the store is not taking responsibility for this.