1 reviews | Active since Nov 2013
HORRID, THOUGHTLESS MAKRO WONDERBOO.
Bought a Senotech TV from Makro wonderboom that I had to return for faults twice in as many months. The latest was a text message saying they are giving credit for the TV. I HAVE HAD TO DRIVE OVER 500 KM TO EITHER RETURN THE TV 2 AND TRY TO COLLECT. TODAY I WAS TOLD THAT I NEED TO BRING THE REMOTE FOR MAKRO TO REFUND THE - PRESSUMABLY - UN REPAIRABLE TV. Question? WHY ON EARTH COULDN'T MAKRO HAVE TOLD ME THAT I NEED TO BRING THE REMOTE FOR THE NOW UN REPAIRABLE TV. IN A TIME OF A GLOBAL PENDAMIC THE VERY LAST THING I WANT TO BE DOING IS DRIVING AROUND TO SORT OUT WHAT SHOULD HAVE BEEN A SIMPLE THING. WHY ON EARTH COULDN'T MAKRO WONDERBOOM HAVE DEEMED IT NECESSARY TO TELL ME WHAT THEY NEED FOR THE CREDIT INSTEAD OF MAKING ME DRIVE 8 TIMES TO AND FROM THEIR STORE?? THOUGHTLESS, INCONSIDERATE AND JUST VERY VERY BAD SERVICE. NEVER BUYING FROM THIS PARTICULAR MAKRO EVER AGAIN
So, could I get the credit for another store or is it valid only at Wonderboom? I am taking with me the remote control and the box that the TV came in, is there anything else I should take with me. By the way, I gave Makro Wonderboom my email address as well and it's written on the receipt they gave me. Surely they could have even used that to save me from driving to their store. AGAIN, VERY THOUGHTLESS AND DISMISSIVE.
So, could I get the credit for another store or is it valid only at Wonderboom? I am taking with me the remote control and the box that the TV came in, is there anything else I should take with me. By the way, I gave Makro Wonderboom my email address as well and it's written on the receipt they gave me. Surely they could have even used that to save me from driving to their store. AGAIN, VERY THOUGHTLESS AND DISMISSIVE.