Horrible service if any

I had order 2 2600 mAh Power Bank for R270 on 3 Jul and got a message that would be delivered on 10 Jul. On the 10th I enquired via their support, as to where the order was and only received a *** with no explanation whatsoever.

I then emailed them again the day after and asked to please give an explanation only to get the same response ????? Finally late in the afternoon they sent an email:

We’re happy to assist and would like to assure you that we’ll contact you as soon as we receive feedback regarding your query.

If you have any further questions in the meantime, please feel free to reach out.

Kind Regards,

Makro Team A Division of MASSMART Holdings limited Tell: ***/ *** Webchat: 0860-300-999

The Makro Team,

Again O emailed them yesterday to find out what is taking so long.

This morning I received an sms stating that the order was cancelled and a a refund has been issued....without any explanation??????????

I now check my order and it states OUT OF STOCK? Could you not have told me this on the first place. Your service is appalling and disgusting. Of you are out of stock, update your site so it doesn't reflect on the search engine as stock available!!!? This would have saved me a lot of time and effort and I would gladly have purchased somewhere else.

Rest assured that this will be the last time I ever buy something from Makro!