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Phaki M
1 reviews | Active since Sept 2019
17 Sept 2019, 12:47
Horrible service from the customer care
Horrible service I've ever received, I made an online purchase with Makro and I haven't received my goods, I Called the customer care number, the lady told me she doesn't know what is happening, she was so unprofessional even singing while she placed me on hold....
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Makro's replyOfficial
17 Sept 2019, 15:56Good day Phaki,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply17 Sept 2019, 15:56
Official
Good day Phaki,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team