Horrible service from Makro

On Sunday the 24th I downloaded Makro's Black Friday deals and found the Dell Inspiron 3580 i5 Laptop @ R6,999 I'm interested in. I went into the Capegate branch and the lady who helped me said she can't give me any info on the laptop because it's not on display and the boxes will only come out of storage tomorrow 27th. I just called Makro Capegate and after holding on for 30 min I someone picked up and just dropped the phone in my ear. After I called back again, the person who helped me said she can't say if they have stock and it might only be available online. When I asked to talk to a manager, they simy sais the person isn't on the floor. Makro I had a horrible previous experience with your online shopping. Can someone please get back to me with the specs on the laptop, and if it will be available tomorrow. I do not want to take of from work and waist my time. Thank you