Horrible Service and Continuous Lies!!!

<p>On the 31st August 2016, I wrote (via Hello Peter) a review on Makro. The business responded, promising me that they will deliver my Samsung Dishwasher which I purchased 25 August 2016 on Saturday, 03 September 2016.</p> <p>Makro did not make any contact with me that Saturday to arrange for delivery, instead when I called them, they told me that they cannot deliver the dishwasher as they had not received any stock. Mind you, this same dishwasher was supposed to have been delivered latest, 31 August 2016.</p> <p>Because I needed the dishwasher that Saturday, I requested them to send\email a 3D picture of this dishwasher or request the Silver Lakes store to prepare one for me, which they failed.</p> <p>On Monday, 05 September 2016, I spoke to a Daluxolo who promised to get back to me and never did, and called Mbali who had been assisting and for some reason could not reach. </p> <p>When I eventually managed to reach her (Mbali) on Tuesday, 06 September 2016, afterattempts to assist, including trying to get the Silver Lakes Store to spare me one of their stock (since it seemed they had received some stock) she eventually gave in, stating that she no longer knows what to do and offering me a voucher.</p> <p>Now, the Makro store at Struben Valley sold my product over the weekend (becuase i had already bought it and paid for delivery thereof, and therefore, it was mine) intentionally. I say intentionally because Super, one of the employees at the store, already knew on Friday 27 August 2016 that a dishwasher that was dispatched on Monday 29 August 2016, would not reach me, and had a millions contracting reasons why it would not.</p> <p>This is really taking up a lot of my time, money and energy, and I ask you to please honor your words. I ask you to please deliver that Samsung Dishwasher ASAP as I am really losing my patience. I also ask that I get assigned to someone I can speak to regarding progress on this. Someone who can actually help me and has sufficient power torectify this.</p> <p>Please do not offer me any vouchers, refund or an alternative products, I am expecting the SAMSUNG dishwasher I had bought from you.</p> <p> </p> <p>Please treat this matter urgently!</p>