PL
Pieter L

1 reviews | Active since Dec 2016

07 Dec 2016, 08:59

Horrible service

<p>It really is unfortunate that Makro's service has deteriorated to level currently experienced. I have bought from Makro for years but 3 weeks ago I made the mistake to order a R4500 worth's Hard drive from them online. When I ordered the drive it said that it would be delivered within 21 calender days. Well here we are past the 21 days and after a email that has been ignored and the call centre that is not calling back I have to say the service experienced is so much worse then the 10+ other shops I buy from online that it is laughable. Will definately not buy from them again</p>

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Replies (1)
Makro
Makro's reply15 Dec 2016, 10:39
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received from Makro.

Your order is in transit.

Please accept our apology for any inconvenience caused.

We hope you will have only positive shopping experiences at Makro in future.

Regards

Mmule Moropa