Horrible online shopping services

Item: Makro
Rating: 1
Author: Cassandra T

I’m so disappointed in Makro’s online shopping services, I bought a blender on the 25th of May I was meant to receive my order within 10-14 working days, it’s been over a month now and I still haven’t received my order. Such bad online service in this digital age is very disappointing coming from a big retailer such as Makro, they really need to move with the times.

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Jul 2020, 10:10

Good day Cassandra,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jul 2020, 10:10

Official