HORRIBLE online service from Makro

<p>Our IT manager has been trying to get help from Makro for days now. First of all, Makro sold us laptops that is out of stock. We need to get either the laptops OR get a refund as soon as possible!</p> <p>Here is a snippet of last email sent by us.</p> <p> </p> <p>Sent: 07 December 2016 9:20 AM<br /> To: ********** ********** /> Subject: PO MAK278331 (***)<br /> Importance: High</p> <p> </p> <p>Hi</p> <p> </p> <p>ORDER: MAK278331</p> <p> </p> <p>We purchased 6 x Laptops and only 1 has been delivered!! (5 on back-order), we PAID for 6. There was no indication that stock was a problem otherwise we would not have order these laptops.</p> <p> </p> <p>If the 5 remaining laptops cannot be delivered by Friday 9th December can we please be refunded for the remaining 5 laptops!!</p> <p> </p> <p>IT Manager</p>