horrible online service

What a horrible online and customer experience..... Never again... Item was ordered on the 12th of August. Only on the 17th of August the package was delivered, however, it was the wrong package, the same day a return request was logged. The item was picked up on the 19th of August. Only on the 25th of August a mail was send to me that the refund will take place. Today the 30th of August, no money was paid into my account, I am still awaiting my money, I've also contacted my bank in order to get the money back from Makro.

I would advise anyone against buying from Makro.