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Sithembiso S
1 reviews | Active since Dec 2025
02 Dec 2025, 10:53
Horrible online experience
Makro has horrible customer service, no communication at all you have to keep on following up with them. They delivered my order incomplete and marked missing items delivered. Informed them of this and nothing was done after i was told they will call to tell me when they'll deliver, when I call their call centre they telling me to log return for missing items and request for a refund which will take 7 to 14 days. Told them I need those items i can't wait for 7+ days for my money. They must tell me where to collect those items myself because I won't wait for a refund i might not get. This is not acceptable.
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Replies (4)0
Replies (4)SS
Sithembiso S's updateReviewer Update
04 Dec 2025, 18:45Been waiting for feedback the whole week. Needed the brutal fruit for this weekend.
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Sithembiso S's update04 Dec 2025, 18:45
Reviewer Update
Been waiting for feedback the whole week. Needed the brutal fruit for this weekend.
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Sithembiso S's updateReviewer Update
07 Dec 2025, 12:33My number is ***
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Sithembiso S's update07 Dec 2025, 12:33
Reviewer Update
My number is ***
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Sithembiso S's updateReviewer Update
12 Jan 2026, 00:26I am really disappointed by how my query was handled, till this day I have not received everything I ordered. Been very patient with you guys, I only received brutal fruit from everything that was missing from my order and I was expecting a refund since you're failing to deliver. I have no choice but to report makro to CGSO or NCC because this is totally unacceptable. My right as a customer were violated.
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Sithembiso S's update12 Jan 2026, 00:26
Reviewer Update
I am really disappointed by how my query was handled, till this day I have not received everything I ordered. Been very patient with you guys, I only received brutal fruit from everything that was missing from my order and I was expecting a refund since you're failing to deliver. I have no choice but to report makro to CGSO or NCC because this is totally unacceptable. My right as a customer were violated.
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Sithembiso S's updateReviewer Update
12 Jan 2026, 08:38I was told I won't be getting a refund and everything will be delivered. Only brutal fruit was delivered. No solution till now so im left with no choice to report.
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Sithembiso S's update12 Jan 2026, 08:38
Reviewer Update
I was told I won't be getting a refund and everything will be delivered. Only brutal fruit was delivered. No solution till now so im left with no choice to report.