FM
Fez M
1 reviews | Active since Aug 2019
03 Feb 2024, 16:08
Horrible online
Please don’t bother ordering online with Makro, I’ve had three items on three separate orders being available online but out of order in reality why advertise its there or give an alternative? Horrible horrible customer service don’t bother
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
04 Feb 2024, 09:12Good day Fez, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply04 Feb 2024, 09:12
Official
Good day Fez, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
FM
Fez M's updateReviewer Update
07 Feb 2024, 11:19I still haven’t received the rest of my order even after the lengthy response you’ve given saying nothing.
FM
Fez M's update07 Feb 2024, 11:19
Reviewer Update
I still haven’t received the rest of my order even after the lengthy response you’ve given saying nothing.