HORRIBLE EXPERIENCE

<p>I try to order a laptop for the business from their online system. It didn't work. A lovely lady, Dudu, assisted me and we managed to get the laptop ordered telephonically.</p> <p> </p> <p>When I tried to find out where the laptop is, I couldnt track it online, as their online platform doesn't work. I called 3 times on one day, everyone promised to call me back. Nothing. I called twice more, still waiting. Then my husband received a call on Friday afternoon informing him that the supplier doesn't have stock and we should call back to request a refund. I called back this morning. I called 3 times already, continuesly been placed on hold. STILL dont have an answer. I managed to get hold of Dudu again, she seems to be the only person there willing to do her job. I will NOT make use of Makro online again, as their online system is not working and their staff (apart from Dudu) is not helpful and doesn't care about the customer.</p>