LB
Liesel B

1 reviews | Active since Aug 2024

07 Aug 2024, 14:53

Horrible experiance from Makro

I have ordered from Makro even though I had a bad experience from them the previous time. I though let me just give them one more change. This was the wors thing I could have done. I have placed my order online and paid on the 25 July 2024 and then I have received some of my orders. Half of the order was then cancel saying no stock and I am still waiting for the refund to be done. The second thing is on one of the products I have ordered I have received short of stock. I have emailed Makro strait away and have send numerous emails and calls to them and until now I have no response from Makro. Makro takes your order and your payment and then you don`t get your order from them. Do not order online from them they steel from their customers. Makro don`t care about their customers at all they don't know customer service at all.

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Replies (1)
LB
Liesel B's update08 Aug 2024, 08:17
Reviewer Update
So, after the complaint that was sent Makro contacted me and after how long I had to explain again is it so difficult to understand that I have ordered 2 pieces and two of them and Makro delivered only one pc. Now I have received a email from Makro saying I want to return the order. I do not think Makro know what to do and the people working for Makro do not know how to do their work.