bM
boitumelo M
1 reviews | Active since May 2015
28 Dec 2019, 19:33
Horrible delivery service
Ordered on the 2nd of December, have not received my order yet - online status now says delivered. I've been watching my phone, waiting at the delivery address and nothing. Who was the order delivered to? When? When I click on the tracking function it says unallocated. When will I get my delivery?
Reference MAK***
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Replies (1)
Makro's replyOfficial
04 Jan 2020, 10:38Good day Boitumelo
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and the previous review as well, please note that we are still addressing and dealing with matter internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and the previous review as well, please note that we are still addressing and dealing with matter internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Makro's reply04 Jan 2020, 10:38
Official
Good day Boitumelo
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and the previous review as well, please note that we are still addressing and dealing with matter internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and the previous review as well, please note that we are still addressing and dealing with matter internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team