Horrible Delivery Experience and Customer Help Service

Dreadful experience with their delivery. Ordered a large amount of home goods. Never showed up on arranged delivery date, haven't been called to re-schedule as said from their side. After almost a week, I phoned back. Order cannot be tracked; customers help lines have no worry. Struggle to find out if the package still even exists or will be delivered. Couriers are horrible. Still haven't received my packages. Overall, Terrible, never ordering from them again.