SR
Sonét Rietchard
1 reviews | Active since Dec 2022
15 Dec 2022, 07:13
Horrible customer service, no delivery.
I placed an order on the 2nd of December and have still not received my order.
On the 9th of December I received an email and sms saying the following:
"MAKRO: Hi SONET Your Makro order MAK*** has been handed to our courier partner. Look out for an SMS from them on the day of delivery."
But I received no other communication.
Today when I looked on the app it says "delivery failed" but no delivery attempt was made nor was I contacted by the courier company. Not even a phone call or sms.
So how can delivery have been failed if it was not even attempted??
I have emailed before, called multiple times on 3 different days to NO ANSWER, interacted multiple times with the WhatsApp bot and still no reply or answer??
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Replies (1)SR
Sonét Rietchard's updateReviewer Update
17 Dec 2022, 10:08How do you reply this quickly on a public platform but have to this day, 17 December, still not rep**** to even one of my emails?
When will I receive my order?
I placed a R9000 order and that money is basically just down the drain?
When will I receive my order?
I placed a R9000 order and that money is basically just down the drain?
SR
Sonét Rietchard's update17 Dec 2022, 10:08
Reviewer Update
How do you reply this quickly on a public platform but have to this day, 17 December, still not rep**** to even one of my emails?
When will I receive my order?
I placed a R9000 order and that money is basically just down the drain?
When will I receive my order?
I placed a R9000 order and that money is basically just down the drain?