KM
Khanyo M

1 reviews | Active since Oct 2019

17 Jan 2025, 12:28

Horrible customer service, Makro does not care about their customers just as long as they have your money it's good to them.

Still waiting for an item from the 4th of December that is still not delivered yet, I have called , emailed and still no assistance. Those call centre agents will claim to be sorry or to assist but they never do. This is my last resort because this is money that I work hard for that I've spent but item is still not delivered in 2025. Horrible and I repeat Horrible customer service. Can we be fighting for things that happened beginning of December last you in a new month, new year?

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Replies (1)
KM
Khanyo M's update06 Feb 2025, 18:39
Reviewer Update
Thank you for this, I just hope you are working on getting things better. It will save everyone time and money if your team fixed issues on the first go. There in no need to be calling for the same issue over and over and get no assistance.