HORRIBLE CUSTOMER SERVICE AND ONLINE ORDERING SYSTEM.

It is so annoying that a large company such as Makro cannot even respond sufficiently to online order inquiries.

I have an order from the 15th of December that has still not been delivered. The Makro Customer Care team representative I spoke to today was arrogant and I will never make use of their online shopping experience again. The customer representative told me that it was a marketplace order and that she could not assist any further. All companies can investigate further, pathetic!

I would much rather recommend a retailer such as Takealot who has sufficient experience in online order processing and excellent customer service.

I will not recommend online shopping from Makro to any friends or family. Makro you have caused a lot of frustrations with my online shopping experience.

Although my query was escalated today - I HAVE STILL NOT RECEIVED ANY UPDATES!