SO
Simeon O
1 reviews | Active since Sept 2021
29 Sept 2021, 23:50
********** delivery etiquette
Ordered a new refrigerator from their online store. The delivery person tripped the electric fencing alarm only to give us the wrong refrigerator. The right refrigerator arrived later that day though.
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Makro's replyOfficial
30 Sept 2021, 09:56Good day Simeon,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Please accept our humblest apologies for the inconvenience, we will send this to the store's deliveries coordinator and management to bring this to their attention so they can put measures in place to prevent this from reoccurring in future.
We will contact you to gather more in formation.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Please accept our humblest apologies for the inconvenience, we will send this to the store's deliveries coordinator and management to bring this to their attention so they can put measures in place to prevent this from reoccurring in future.
We will contact you to gather more in formation.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply30 Sept 2021, 09:56
Official
Good day Simeon,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Please accept our humblest apologies for the inconvenience, we will send this to the store's deliveries coordinator and management to bring this to their attention so they can put measures in place to prevent this from reoccurring in future.
We will contact you to gather more in formation.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
Please accept our humblest apologies for the inconvenience, we will send this to the store's deliveries coordinator and management to bring this to their attention so they can put measures in place to prevent this from reoccurring in future.
We will contact you to gather more in formation.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team