NM
Ntiyiso M
1 reviews | Active since Nov 2018
08 May 2021, 10:38
Hisense machine at Makro Wonderboom
I bought a machine from Makro Wonderboom in December 2020. It broke down in March 2021 and I came to report it. Ever since then, they have been giving me the run around and up until now no one has come to fix it. I am so disappointed as this was my first time buying an appliance from Makro.
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Makro's replyOfficial
08 May 2021, 14:08Good day Ntiyiso,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address your complaint alongside the relevant store personnel and ensure that you are well assisted, we will communicate with you on the feedback and progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address your complaint alongside the relevant store personnel and ensure that you are well assisted, we will communicate with you on the feedback and progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply08 May 2021, 14:08
Official
Good day Ntiyiso,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address your complaint alongside the relevant store personnel and ensure that you are well assisted, we will communicate with you on the feedback and progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will urgently address your complaint alongside the relevant store personnel and ensure that you are well assisted, we will communicate with you on the feedback and progress of the matter.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team