Highly disappointed and very unprofessional

My online order canceled with NO alternative OFFER!! I was so ****ed I order Easter items from makro ONLINE HENCE TO AVOID LONG LINE! On the 4 April fluffies, hens EGGS and a TOP deck bunnies slab order was placed money was deducted, 2 days later I get an email saying my order was canceled due to no stock!! What the **** when the order was successfully placed my money was deducted from my account instantly now I get a email with no alternative offer and I just had to accept it! So disappointing and highly unprofessional than they return my ****ing money piece by piece with every transaction half of what they transferred was deducted by the bank for fees IL never order anything from them online ever again F you!!!!