NM
Ntsamayeng M

1 reviews | Active since Nov 2022

04 Sept 2026, 13:35

Here's what happened to me.

I place an order of a headboard on the 31/08/2026. Today, this morning I saw an email saying delivery was scheduled for today. A few hours late they'll saying they'll refund me due to stock. I am really disappointed. Shouldn't you not check stock before taking any orders? I had issues changing my contact details with them. The other add on which were not so important have been delivered without any issues but the main item is said to be canceled and will be refunded. This was meant as a gift for my parent. Do you perhaps check the value of the item then decide if it's not worth your time then you decide to refund? Whoevers making those decisions please clap hands for them, they sure know how to disappoint a person.

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Replies (1)
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Ntsamayeng M's update04 Sept 2026, 14:00
Reviewer Update
Your response is called "damage control". Well done.