1 reviews | Active since Aug 2016
Helpfull follow through
<p>I was at Makro Strubensvalley and I had problems with the pricing of cigarettes. I had bought my stuff from the main store inside. The problem was that the Makro bottlestore had a cheaper price which I feel is not right. So I complained to the people at the bottlestore but they had a dont care attitude and said to me its just R14 dont worry about it. After being sent from pillar to post I found a lady by the name of Mkateko Ngoveni. She was very helpfull and followed through till the problem was sorted out and until I got my refund. I feel like there should be more helpfull people like her around and problems will get sorted out. </p>
Thanks for taking the time to forward this compliment – Mkateko is certainly a shining example of what one can achieve by simply ‘going the extra mile for the customer’.
We appreciate her efforts and will pass this compliment on to her as well as to the rest of our team .
Please continue to give us feedback on service received in any of our stores.
Regards
Mmule Moropa
Thanks for taking the time to forward this compliment – Mkateko is certainly a shining example of what one can achieve by simply ‘going the extra mile for the customer’.
We appreciate her efforts and will pass this compliment on to her as well as to the rest of our team .
Please continue to give us feedback on service received in any of our stores.
Regards
Mmule Moropa
