LP
Lester P
1 reviews | Active since Jun 2015
18 Jun 2015, 00:30
Heaven when buying, hell when help needed
Bought TV a few years ago and I picked up a problem recently that it switches off while we are watching and it repeatedly says that there is an AV devices plugged in when there's not. Early May 2015 they took the TV in for repairs and but could not find the error and returned it after a few days. I asked for the worksheet and it says all they did was do a factory reset. Now the TV is still switching off intermittently and its now showing that there's an antenna plugged in when there's not. I have reported this more than three weeks ago and am still waiting. When I bought the 47\ TV and the extended warranty promised the world now all I get is the run around."
Helpful (0)
Replies (6)0
Replies (6)
Makro's replyOfficial
23 Jun 2015, 10:17Hello Cola 003,
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
Best regards,
Makro's reply23 Jun 2015, 10:17
Official
Hello Cola 003,
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
Best regards,
LP
Lester P's updateReviewer Update
28 Sept 2016, 16:17This is hopefully not too late, but Makro totally redeemed themselves by assisting my with this problem and the local staff from the TV dept. were excellent.
LP
Lester P's update28 Sept 2016, 16:17
Reviewer Update
This is hopefully not too late, but Makro totally redeemed themselves by assisting my with this problem and the local staff from the TV dept. were excellent.
Makro's replyOfficial
28 Oct 2016, 14:05Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's reply28 Oct 2016, 14:05
Official
Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's replyOfficial
28 Oct 2016, 14:06Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's reply28 Oct 2016, 14:06
Official
Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's replyOfficial
28 Oct 2016, 14:06Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's reply28 Oct 2016, 14:06
Official
Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's replyOfficial
28 Oct 2016, 14:06Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,
Makro's reply28 Oct 2016, 14:06
Official
Thank you for taking time to forward this compliment.
It is really encouraging to hear of a bad experience being turned around.
It is our goal that every customer leaves Makro delighted with the service they have received and the products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Mmule Moropa
Best regards,