1 reviews | Active since May 2016

30 Mar 2019, 14:44

Harassment swept under the rug!

I am horrified to know that Makro doesn't care about their customers and the harassment that they recieve at their store!

It is beyond disgusting.

Feels like they just sweep it under the rug.

Is this how you treat loyal customers?

Someone please tell me how you sleep at night knowing that your customers at your store are being harassed by your employees?

0
Replies (2)
Makro
Makro's reply30 Mar 2019, 15:26
Official
Good Day Mia,

Thank you for bringing this matter to our attention.

Please accept our sincerest apologies for what transpired in the store, this is certainly not the kind of service we would want you or any of our customers to experience.
 
We would like to further investigate to find out what had happened and to have this matter resolved. 

We will be calling you shortly to get more clarity.

Again please accept our sincerest apologies for the inconvenience this whole ordeal has caused you.

Kind regards
Hellopeter Team
Makro
Makro's reply30 Mar 2019, 15:46
Official
Good day Mia

Please advise as to when will it be convenient for me to call you? as I tried calling you and my calls went unanswered.

Thanks 
Otsiele Boikanyo