ML
Muhammed L
1 reviews | Active since Dec 2011
31 Jul 2019, 16:49
Half delivery and appalling service
Ordered 8 chairs online, only delivered 4.i have followed up with 11 calls and still do not have a solution
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Replies (1)
Makro's replyOfficial
05 Aug 2019, 11:09Good day Muhammed,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We do understand your frustration in this regard and we will raise this with the store management.
We have escalated this matter to the online management at our Crown Mines branch and investigations are underway as I type.
Again, our humblest apologies for this inconvenience and we are looking to resolve this matter as soon as possible.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We do understand your frustration in this regard and we will raise this with the store management.
We have escalated this matter to the online management at our Crown Mines branch and investigations are underway as I type.
Again, our humblest apologies for this inconvenience and we are looking to resolve this matter as soon as possible.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply05 Aug 2019, 11:09
Official
Good day Muhammed,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We do understand your frustration in this regard and we will raise this with the store management.
We have escalated this matter to the online management at our Crown Mines branch and investigations are underway as I type.
Again, our humblest apologies for this inconvenience and we are looking to resolve this matter as soon as possible.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We do understand your frustration in this regard and we will raise this with the store management.
We have escalated this matter to the online management at our Crown Mines branch and investigations are underway as I type.
Again, our humblest apologies for this inconvenience and we are looking to resolve this matter as soon as possible.
Kind Regards,
Makro Hellopeter Team
Best regards,