1 reviews | Active since Aug 2012
Half deliveries
I bought a Proline Thinline Intel Celeron Dual notebook from Makro online on the 12th of November... I waited 5 days for delivery (delivered 17 November) just to receive the laptop without the laptop bag that comes with the bundle.
I queried this today 18 November 2025 and was told by Makro this is from a 3rd party, then i got told to log a return of the item... this is a bundle and to do that i now need to return the whole laptop and then wait for them to drag their feet again for a week?????
So my options given to me instead of just delivering what i paid for is to either accept half delivered items or return the whole thing and cause another delay in my life....
i am so disgusted considering the amount of money i spent with Makro this week, Very very very poor service
We are truly sorry that you had received a incomplete order.
We understand that you do not want to return the product and that you are looking for the missing bag that was not delivered.
We apologize that the only options that you have been given are inconveniencing you.
We will work hard to improve our services for our customers.
Regards,
Makro social media team.
Best regards,
We are truly sorry that you had received a incomplete order.
We understand that you do not want to return the product and that you are looking for the missing bag that was not delivered.
We apologize that the only options that you have been given are inconveniencing you.
We will work hard to improve our services for our customers.
Regards,
Makro social media team.
Best regards,
We understand that our apologize is not providing a solution.
In this case the only resolution would be to log a return in order for the returns team to assist further.
Regards,
Makro social media team.
Best regards,
We understand that our apologize is not providing a solution.
In this case the only resolution would be to log a return in order for the returns team to assist further.
Regards,
Makro social media team.
Best regards,