FG
Farida G
1 reviews | Active since Aug 2023
19 Jan 2024, 06:12
Had bad experience b...
Had bad experience bought side by side fridge freezer 2 December till date still faulty fridge delivered as result we up down at our expenses 3rd fridge to be replaced BAD SERVICE COSTING US MONEY TO BE UP AMS DOWN
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Makro's replyOfficial
19 Jan 2024, 08:42Good day Farida, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply19 Jan 2024, 08:42
Official
Good day Farida, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,