Guarantee not upheld on genesis vacuum cleaner

I received a call on the 4th September from Carla Blessie , Marketing Manager from Makro PMB who had advised that they didn't call earlier as they had my incorrect contact details hence was unable to contact me in the three weeks earlier while the machine was sitting with Makro, however she had all of a sudden got the correct contact details just before expiry of the guarantee period. When I asked her if something goes wrong with the machine now, she said that I will have to cover the cost of repairs and couldn't understand why I couldn't find her response acceptable. Carla Blessie mentioned that the machine has been repaired but was unable to state what was wrong with it. Well done Makro PMB on the delay tactics, really unprofessional. I still maintain that you are false advertising as the machine should be replaced as it held a guarantee and not a warranty. Maybe be honest upfront when selling products and allow customers to make an informed decision!!! I will be sure to pass the message on all social media platforms as to how shoddy your service is and how your misrepresent facts when selling.