AE
Arthur E

1 reviews | Active since Nov 2011

16 Jul 2025, 23:54

GROSS VIOLATION OF CUSTOMER RIGHTS

Good Day

I am not having a Good Day or weeks as Makro is displaying a gross Violation of my rights as a customer.

Due to your actions my family ,children and myself has endured a difficult period as our most basic need (: groceries) were not supp**** to me after I paid online on the

7 July 2025 - Collection OD***

8 July 2025 - Delivery MAK***

I have been to your store - Traveled from Malmesbury to Cape Town I have called I have emailed

To date my family including my baby and I are still have to go through a difficult period cause you are not giving me my items which I paid for to meet our needs

I will now take this matter further

Disappointed, Unhappy

0
Replies (1)
AE
Arthur E's update20 Jul 2025, 11:14
Reviewer Update
I don't want a refund on my two online orders as informed by your customer service.
My order numbers

MAK***

OD***

I don't want a refund

I want my first order MAK*** to be delivered

I want to collect my second order OD***

When can I get my items I paid for already two weeks ago