MF
Miriam F
1 reviews | Active since Sept 2018
20 Dec 2024, 13:56
Groceries gone missing
Hello . Is it legal for Makro to take your cash . Claim they gave your groceries to the courier guy and still not be able to trace your groceries after a month and A half . 27 queries and no help.
Is that not *****ing
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Replies (1)
Makro's replyOfficial
07 Jan 2025, 15:17Hi Miriam,
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback with regards to your delivery.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback with regards to your delivery.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply07 Jan 2025, 15:17
Official
Hi Miriam,
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback with regards to your delivery.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback with regards to your delivery.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,